FAQs
What is Gato?
Gato is a surf and skate lifestyle brand inspired by creativity, culture, and community. We design and create gear that blends style and comfort while staying true to the laid-back, adventurous spirit of the coast. From thoughtfully made apparel to local events, we’re here to ride the wave with you.
Where do you ship?
We currently ship across the U.S. via standard delivery. If you’re outside the U.S. and want to place an order, shoot us an email at gatoskatesurf@gmail.com and we’ll see what we can do.
How long will my order take to ship?
We usually process and ship orders within 2–4 business days. Once shipped, delivery typically takes 3–7 business days depending on your location.
Can I return or exchange something?
Yes! If you're not stoked with your purchase, you can return or exchange unused items within 7 days of delivery. Items must be in their original condition. Reach out to us at gatoskatesurf@gmail.com with your order number and we’ll help you out.
Do you sell in stores or just online?
Right now, we’re mainly online—but you can also catch us at local markets and pop-ups! Follow us on Instagram @gatoskateco to see where we’ll be next.
What sizes do your shirts run?
Our apparel is unisex and generally runs true to size. If you're between sizes or prefer a looser fit, size up!
How are your products made?
All of our apparel is made with comfort and sustainability in mind. We use high-quality materials and eco-conscious printing methods like soft water-based inks to keep your gear looking and feeling good.
How can I stay updated on drops and events?
The best way to stay in the loop is to follow us on Instagram and sign up for our newsletter at the bottom of this page.
I posted a pic in my Gato gear. Will you repost it?
We love seeing you rep Gato! Tag us as we regularly feature customer photos on our page and stories.
Still have questions?
Reach out to us anytime and we’ll get back to you as soon as we can.